Meh Meh Chi Cao

Topics: Service system, Innovation, La Plagne Pages: 5 (1039 words) Published: July 2, 2013
. Examine how they used service innovations to help improve their service quality. These service providers may be based in Singapore or overseas.

Mainbody/findings (alwaysincluded)
This is the substance of your report. The structure will vary according to the nature of the material being presented, with headings and sub-headings used to clearly indicate the different sections (unlike an essay). A "situation>problem>solution>evaluation" approach may be appropriate. It is not sufficient to simply describe a situation. Your tutor will be looking for analysis and for a critical approach, when appropriate. Charts, diagrams and tables can be used to reinforce your arguments, although sometimes it may be better to include these as an appendix (particularly if they arelongor complicated). Do not include opinions, conclusions or recommendations in this section.

3.1.1 Records of service excellence (awards or accreditations) TOP FAMILY HOTELS IN THE WORLD
Winner WORLD #2: Ixtapa Pacific, Mexico

TOP FAMILY HOTELS IN MEXICO & THE CARIBBEAN
Winner Mexico #1: Ixtapa Pacific, Mexico
Winner Mexico #3: Cancun Yucatan, Mexico
Winner Caribbean #5: Punta Cana, Dom. Rep.

TOP FAMILY HOTELS IN FRANCE
Winner France #3: Valmorel, France
Winner France #4: Peisey-Vallandry, France
Winner France #5: Serre-Chevalier, France

TOP FAMILY HOTELS IN ASIA
Winner Asia #1: Bali, Indonesia
Winner Asia #3: Bintan Island, Indonesia

TOP FAMILY HOTELS IN INDONESIA
Winner Indonesia #1: Bali, Indonesia
Winner Indonesia #2: Bintan Island, Indonesia

TOP FAMILY HOTELS IN CHINA
WinnerChina #7: Yabuli, China
TOP FAMILY HOTELS IN AFRICA
Winner Africa #4: Hammamet, Tunisia
Winner Africa #7: Yasmina, Morocco
Winner Africa #10: Agadir, Morocco

Tripadvisor Travelers' Choice Awards 2012
Top All-Inclusive Resorts in the World #5: Kemer, Turkey
Top All-Inclusive Resorts in Europe #1: Kemer, Turkey
Top All-Inclusive Resorts in Europe #3: Palmiye, Turkey
Top All-Inclusive Resorts in Turkey #1: Kemer, Turkey
Top All-Inclusive Resorts in Mexico #6: Ixtapa Pacific, Mexico

Tripadvisor Travelers' Choice Hotels for Families Award 2012 Top Family Resorts in Mexico #1: Ixtapa Pacific, Mexico
Top Family Resorts in Mexico #2: Cancun Yucatan, Mexico
Top Family Resorts in Asia #1: Sahoro, Japan
Top Family Resorts in Asia #9: Bintan, Indonesia
Top Family Resorts in Indonesia #1: Bintan, Indonesia
Top Family Resorts in Indonesia #4: Bali, Indonesia

Green Globe Certified
Resorts in the Alps: Valmorel (2012), Serre Chevalier, Peisey Vallandry, Tignes Val Claret (2012), Aime La Plagne (2012), La Plagne 2100 (2012), Wengen (2012), St. Moritz Roi-Soleil (2012) Resorts in Africa: Cap Skirring, Senegal (2012)

Resorts in Europe/Mediterranean: Vittel (France), La Palmyre Atlantique (France), Gregolimano (Greece), Napitia (Italy), Marrakech le Riad/la Palmeraie (Morocco),Djerba la Douce/La Fidele (Tunisia), Palmiye (Turkey) Resorts in Mauritius: La Pointe Aux Cannoniers, La Plantation d'Albion

New Parent
Top 4 Destinations, 2010: Punta Cana, Dominican Republic

World Travel Award
Martinique’s Leading Resort, 2011: Buccaneer’s Creek, Martinique Martinique’s Leading Resort, 2010: Buccaneer’s Creek, Martinique

Family Vacation Critic
Top 10 Best Budget-Friendly Family Resorts, 2010:Cancun, Yucatan, Mexico

Recommend.com
10 Great Family Resort Stays, 2010: Punta Cana, Dominican Republic

Yahoo Travel
Top 10 All-Inclusive Beach Resorts, 2012: Sandpiper Bay, Florida

Chicago Tribune
10 For the Road: Family Resorts, 2012: Punta Cana, Dominican Republic

American Baby
8 Best Baby Getaways of 2012, 2012: Sandpiper Bay, Florida

Vacation Agent
Top 40 Resort Picks, 2012: Sandpiper Bay, Florida

Travel+Leisure
America’s Best All-Inclusive Resorts, 2012: Sandpiper Bay, Florida

3.1.1 Service Innovations
Service innovations falls under 3 parts, innovation in service products, innovation in service...
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