Implement a strategy to overcome communication barriers.
Barriers to communication can present themselves in many diverse forms. Barriers to communication must be anticipated and avoided, by though-out communication strategies . Evaluating past communication helps see where improvement can be made. If I want to others to be open to me , I have to open myself at first. Moreover ,I have to ensure that the person I am communicating with not only hears but understands the statement I am going to make. To climate barriers in communication I have to be able to identify them and take adequate action . In case of time barriers –I am trying to spend required time for active communication without shearing all of my information hurriedly . Distraction barriers –I am fully attentive to my talk,
Language barriers-I am making sure that my message is clear without too much medical words or jargon and is comprehensible . Staffing shortage –(is the most common problem in Health Care setting) as a Manager I have to ensure that right number of staff is provided for every shift .In case of lower number of staff on duty different way of communication to be used- board ,communication book ,correct handover to be given with relevant information. With the respect of cultural barriers-we are aware that everybody is different ,the care staff have to understand condition (reading care plans) and culture of the client. We are making sure that our policies are up to date and the staff received appropriate training with regard to awareness cultural and religious differences ,holistic and person –centred approach . There are many different strategies which can be used to overcome barriers to communication. One of the important one is a proper relationship with people who use the service it involves listening skills together with appropriate verbal and non-verbal communication:- -smiling –looking eye contact, gentle tone of voice, showing interest ,nodding head slightly when talking...
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